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RESULTS
Process Improvement &
Project Administration
Experience successfully managing multiple projects simultaneously. Research and technical aptitudes employed when assessing current systems, evaluating new options, and implementing necessary changes to achieve process and project goals.
Highlights:
- Systematically reviewed processes and identified high priority workflows to be revised. Analyzed, mapped, and improved each, increasing workload capacity by 10% and decreasing errors by 15% within one year.
- Revamped onboarding process to align with client needs in a remote environment.
- Improved vendor procurement and management, contracts management, and inventory management through research, solutions identification and implementation. Result was decreased labor costs and a 20% increase in profitability.
Operations & Office Administration
Dedicated operations manager who creates a productive atmosphere. Supports managers and team members with clear, refined communication, dependable follow-through, and practical solutions to achieve goals.
High-level multi-tasker, demanding personal accuracy and quality.
Successful record of identifying new opportunities, researching and determining best case technologies and solutions – then implementing changes to improve efficiencies, productivity, and profitability.
Highlights:
- Created and implemented SOPs and training procedures, which decreased errors by 30%.
- Operated an Excel financial system with reporting, contributing to a 400% increase in funding and company growth.
- Analyzed, tested, and improved Business Continuity Plan to account for remote office challenges.
- Established regular touchpoints to elicit input from employees and owner, leading to improved communication strategies and a more positive company culture. Resulting was a 50% increase in retention.
Operations & Office Administration
Dedicated operations manager who creates a productive atmosphere. Supports managers and team members with clear, refined communication, dependable follow-through, and practical solutions to achieve goals.
High-level multi-tasker, demanding personal accuracy and quality.
Successful record of identifying new opportunities, researching and determining best case technologies and solutions – then implementing changes to improve efficiencies, productivity, and profitability.
Highlights:
- Created SOPs and training procedures; implemented resulting workflow policies and trained employees, which decreased errors by 30%.
- Operated an Excel financial system with reporting, contributing to a 400% increase in funding and company growth.
- Analyzed, tested, and improved Business Continuity Plan to account for remote office challenges.
- Established regular touchpoints to elicit input from employees and owner, leading to improved communication strategies and a more positive company culture. Resulting was a 50% increase in retention.
Process Improvement & Project Administration
Research and technical aptitudes employed when assessing current systems, evaluating new options, and implementing necessary changes to achieve process and project goals.
Highlights:
- Systematically reviewed processes and identified high priority workflows to be revised. Analyzed, mapped, and improved each, increasing workload capacity by 10% and decreasing errors by 15% within one year.
- Revamped onboarding process to align with client needs in a remote environment.
- Improved vendor procurement and management, contracts management, and inventory management through research, solutions identification and implementation. Result was decreased labor costs and a 20% increase in profitability.
Technical Expertise
Innate technological aptitude with the ability to quickly learn new technologies.
Current Skills
Financial: QuickBooks online and desktop
Microsoft: Word, Excel, Outlook, PowerPoint, Visio, and SharePoint
Google: Gmail, Docs, Sheets, Slides, Calendar, Drive, Forms, and Photos
Backup Software: ShareFile, Carbonite, and Dropbox
Remote Tools: Zoom, Ring Central, Teams, Slack, Team Viewer, Screen Connect, and Remote Desktop Connection
Additional: MindManager, Junxure CRM (Similar to Salesforce), DocuSign, Asana, Basecamp, Visio, Hootsuite, WordPress, LastPass and Intermedia Unite
RESULTS
Process Improvement & Project Administration
Research and technical aptitudes employed when assessing current systems, evaluating new options, and implementing necessary changes to achieve process and project goals.
Highlights:
- Systematically reviewed processes and identified high priority workflows to be revised. Analyzed, mapped, and improved each, increasing workload capacity by 10% and decreasing errors by 15% within one year.
- Revamped onboarding process to align with client needs in a remote environment.
- Improved vendor procurement and management, contracts management, and inventory management through research, solutions identification and implementation. Result was decreased labor costs and a 20% increase in profitability.
Operations & Office Administration
Dedicated operations manager who creates a productive atmosphere. Supports managers and team members with clear, refined communication, dependable follow-through, and practical solutions to achieve goals.
High-level multi-tasker, demanding personal accuracy and quality.
Successful record of identifying new opportunities, researching and determining best case technologies and solutions – then implementing changes to improve efficiencies, productivity, and profitability.
Highlights:
- Created SOPs and training procedures; implemented resulting workflow policies and trained employees, which decreased errors by 30%.
- Operated an Excel financial system with reporting, contributing to a 400% increase in funding and company growth.
- Analyzed, tested, and improved Business Continuity Plan to account for remote office challenges.
- Established regular touchpoints to elicit input from employees and owner, leading to improved communication strategies and a more positive company culture. Resulting was a 50% increase in retention.
Technical Expertise
Innate technological aptitude with the ability to quickly learn new technologies.
Current Skills
- Financial: QuickBooks online and desktop
- Microsoft: Word, Excel, Outlook, PowerPoint, and SharePoint
- Google: Gmail, Docs, Sheets, Slides, Calendar, Drive, Forms, and Photos
- Backup Software: ShareFile, Carbonite, and Dropbox
- Remote Tools: Zoom, Ring Central, Teams, Slack, Team Viewer, Screen Connect, and Remote Desktop Connection
- Additional: MindManager, Junxure CRM (Similar to Salesforce), DocuSign, Asana, Basecamp, Visio, Hootsuite, WordPress, LastPass and Intermedia Unite
